Terms of service

Last Updated: 1st July 2026

Welcome to Kotastree. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or making a purchase.

1. Acceptance of Terms

By accessing, browsing, or purchasing products from Kotastree, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and any additional policies referenced on our website.

If you do not agree with these terms, please do not use our website.

2. About Kotastree

Kotastree is an online store specializing in premium Kota sarees, suits, and ethnic wear products. We strive to provide accurate product descriptions, high-quality products, and a seamless shopping experience.

3. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use our website and make purchases.

4. Products and Pricing

We make every effort to display product colors, designs, and details as accurately as possible. However, actual colors may vary depending on your device screen settings.

All prices displayed on the website are subject to change without notice. We reserve the right to modify, discontinue, or update products at any time.

5. Orders and Payment

By placing an order, you agree that:

All information provided is accurate and complete.
You are authorized to use the payment method provided.
Orders are subject to availability and acceptance.

We reserve the right to cancel or refuse any order for reasons including but not limited to pricing errors, suspected fraud, or product unavailability.

6. Shipping and Delivery

Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or other circumstances beyond our control.

Kotastree is not responsible for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information. Additional charges may apply for reshipment due to incorrect addresses.

7. Returns and Exchanges

Please refer to our Return and Refund Policy for detailed information regarding returns, exchanges, cancellations, and refunds.

Products must be returned in their original condition with all tags and packaging intact unless otherwise stated in our policy.

8. Intellectual Property

All content on this website, including logos, designs, images, product descriptions, graphics, text, and branding, is the property of Kotastree and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload malicious software, viruses, or harmful code.
Interfere with website functionality or security.
Use our content without permission.

10. Limitation of Liability

To the fullest extent permitted by law, Kotastree shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or purchase of products.

Our total liability shall not exceed the amount paid by you for the product in question.

11. Disclaimer

All products and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

We do not guarantee uninterrupted access to the website or that the website will always be error-free.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external websites.

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon posting on this website.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.